999bat Terms and Conditions

1 Acceptance of Terms

By accessing, registering on, or using the 999bat platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and 999bat. If you do not agree with any part of these terms, you must not use the 999bat platform.

These Terms and Conditions apply to all services offered by 999bat, including but not limited to online gaming, sports betting, live dealer games, promotional offers, and any other features available on the 999bat website or app. Using any part of the 999bat platform constitutes acceptance of these terms, even if you have not completed the full registration process.

999bat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of 999bat after any changes are published constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for updates.

2 Eligibility

To register and use 999bat, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. 999bat is strictly an adult platform and does not permit access to anyone under 18.
• You must be legally permitted to participate in online gaming activities under the laws applicable to your location.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or placing bets on 999bat.
• You must not be a current employee, contractor, or immediate family member of a 999bat employee.

999bat reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof that you meet the eligibility requirements, 999bat may suspend or close your account and withhold any pending withdrawals pending investigation.

3 Account Registration

Each individual is permitted to hold one 999bat account only. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. If 999bat identifies duplicate accounts linked to the same individual, all accounts will be closed and any balances may be forfeited.

When registering on 999bat, you must provide accurate, complete, and current information including your full name, date of birth, mobile number, and payment method details. You are responsible for keeping this information up to date. If your contact details change, update them in your account settings or contact 999bat support promptly.

You are solely responsible for maintaining the confidentiality of your 999bat account credentials, including your password and any two-factor authentication codes. 999bat will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you suspect that someone else has accessed your 999bat account without your permission, contact 999bat support immediately at [email protected]. Do not share your login details with anyone, including 999bat support staff — we will never ask for your password.

4 Deposits and Payments

999bat accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Third-party deposits — where someone else sends funds on your behalf — are not permitted and may result in account suspension.

The minimum deposit on 999bat is ৳200. There is no maximum deposit limit under normal circumstances, though 999bat reserves the right to apply limits to individual accounts where required for compliance or security reasons.

Deposits are credited to your 999bat balance instantly in most cases. If a deposit does not appear in your account within 30 minutes, contact 999bat support with your transaction reference number. Do not attempt to deposit again before confirming the status of the original transaction.

• All deposits must originate from accounts registered in your name.
• 999bat does not accept cash deposits or bank transfers from unverified sources.
• Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.
• 999bat does not charge fees on deposits, but your mobile financial service provider may apply their own charges.

5 Withdrawals

Withdrawals from 999bat are processed to bKash, Nagad, or Rocket accounts registered in your name only. 999bat does not process withdrawals to third-party accounts under any circumstances. Attempting to withdraw to an account not registered in your name will result in the withdrawal being declined and may trigger an account review.

Before your first withdrawal, 999bat may require identity verification. This is a standard process and is required to protect both you and the platform from fraud. You may be asked to provide a copy of your national ID card or other government-issued identification. Withdrawals will be held pending until verification is complete.

The average withdrawal processing time on 999bat is under 15 minutes during normal operating hours. Processing times may be longer during periods of high demand or if your account requires additional verification. 999bat does not guarantee specific withdrawal times but aims to process all requests as quickly as possible.

• Withdrawals are processed to the same payment method used for your most recent deposit where possible.
• There is no minimum withdrawal amount on 999bat.
• 999bat does not charge withdrawal fees, though your payment provider may apply charges.
• Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 6.
• 999bat reserves the right to delay withdrawals for security checks without prior notice.

6 Bonuses and Promotions

999bat offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, including wagering requirements, minimum deposit amounts, eligible games, and expiry dates. These specific terms are published alongside each promotion and form part of these Terms and Conditions.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn. For example, a bonus with a 10x wagering requirement means you must place bets totalling 10 times the bonus amount before the bonus balance becomes withdrawable. Wagering requirements vary by promotion and are always stated clearly on the promotion page.

• Bonuses are credited to a separate bonus balance and cannot be withdrawn until wagering requirements are met.
• Each player is entitled to claim each promotion once only, unless the promotion explicitly states otherwise.
• Bonuses claimed using multiple accounts will be forfeited and the accounts involved will be closed.
• 999bat reserves the right to withdraw or modify any promotion at any time without prior notice.
• Bonuses have expiry dates — unused bonus funds are removed from your account when the promotion expires.
• Certain games may contribute differently to wagering requirements — check the promotion terms for details.

If you believe a bonus has not been credited correctly to your 999bat account, contact support within 48 hours of the qualifying deposit or action. Claims made after this window may not be honoured.

7 Game Rules and Fair Play

All games available on 999bat use certified random number generators (RNG) to determine outcomes. The RNG systems used by 999bat are independently tested and certified to ensure that game outcomes are genuinely random and cannot be predicted or influenced by any party, including 999bat itself.

Each game on 999bat has its own specific rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. 999bat is not responsible for losses resulting from a player's misunderstanding of game rules.

• Return to Player (RTP) percentages are published for all games on 999bat.
• In the event of a technical fault during a game round, the round may be voided and stakes returned.
• 999bat reserves the right to void bets placed in error or as a result of a system error.
• Live dealer game results are final once the round is completed and confirmed by the dealer.
• Any attempt to exploit software bugs or glitches for financial gain is prohibited and will result in account closure.

If you experience a technical issue during a game on 999bat, stop playing and contact support immediately with details of the game, time, and issue. Do not continue playing in the hope that the issue resolves itself, as this may complicate any investigation.

8 Prohibited Conduct

The following activities are strictly prohibited on 999bat and will result in immediate account suspension, closure, and potential forfeiture of balances:

• Registering more than one account on 999bat.
• Providing false or misleading information during registration or verification.
• Using the 999bat platform for any form of money laundering or financial crime.
• Attempting to manipulate game outcomes through any technical or non-technical means.
• Using automated software, bots, or scripts to interact with the 999bat platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Depositing funds obtained through fraudulent or illegal means.
• Abusing the 999bat bonus system through multi-accounting or coordinated wagering.
• Threatening, harassing, or abusing 999bat staff or other players.

9 Account Suspension and Closure

999bat reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that the account holder has violated these Terms and Conditions, engaged in prohibited conduct, or if required to do so for legal or regulatory reasons.

If your 999bat account is suspended, you will be notified by email or SMS where possible. During a suspension, you will not be able to log in, deposit, withdraw, or place bets. Suspensions may be temporary pending investigation or permanent depending on the nature of the issue.

You may also choose to close your own 999bat account at any time by contacting support. If you close your account voluntarily, any remaining real-money balance will be returned to your registered payment method after standard verification checks. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

• Accounts inactive for 12 consecutive months may be classified as dormant.
• Dormant accounts may be subject to an inactivity fee as outlined in the fee schedule.
• 999bat will attempt to contact you before applying dormancy fees.

10 Responsible Gaming

999bat is committed to promoting responsible gaming. We provide a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your account settings or by contacting 999bat support.

If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools. Self-exclusion on 999bat means your account will be closed for a minimum period of your choosing, during which you will not be able to register a new account or access the platform. Self-exclusion requests are processed within 24 hours.

Gambling should be entertainment, not a way to make money or solve financial problems. If gambling stops being fun, please reach out to 999bat support or visit our Responsible Gaming page for more information and resources.

11 Privacy and Data

999bat collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on 999bat, you consent to the collection and use of your personal data as described in the Privacy Policy.

999bat uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory bodies where required by law.

• You have the right to request a copy of the personal data 999bat holds about you.
• You may request correction of inaccurate data by contacting support.
• Data retention periods are outlined in the Privacy Policy.

12 Limitation of Liability

999bat provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. 999bat will not be liable for losses resulting from platform downtime, technical faults, or interruptions outside our reasonable control.

To the maximum extent permitted by applicable law, 999bat's total liability to you for any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the claim. 999bat is not liable for indirect, consequential, or punitive damages of any kind.

• 999bat is not responsible for losses resulting from your own decisions or misunderstanding of game rules.
• 999bat is not liable for delays in payment processing caused by third-party payment providers.
• Force majeure events — including natural disasters, government actions, or internet outages — exempt 999bat from liability for service interruptions.

13 Changes to These Terms

999bat reserves the right to update these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. For significant changes, 999bat will attempt to notify registered players via email or in-platform notification.

Your continued use of 999bat after any changes to these terms constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the updated terms, you must stop using 999bat and may request account closure by contacting support.

It is your responsibility to review these Terms and Conditions periodically. 999bat recommends checking this page whenever you receive a notification about a terms update.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 999bat support team. We aim to respond to all enquiries within 24 hours.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Response time: Within 24 hours for email enquiries

For responsible gaming support, visit the Responsible Gaming page. For account and payment queries, log in to your 999bat account and use the support chat feature for the fastest response.