Your personal data belongs to you. This page explains exactly what information 999bat collects, why we collect it, how we use it, and what rights you have over it. No jargon, no hidden clauses.
Privacy at 999bat isn't just a legal requirement — it's something we take seriously because our players trust us with their personal information.
All data transmitted between your device and 999bat is protected by industry-standard TLS encryption. Your account details, payment information, and personal data are never sent in plain text.
Personal data stored by 999bat is held on secured servers with restricted access. Only authorised 999bat personnel with a legitimate need can access your account data, and all access is logged.
999bat does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve the 999bat platform.
You can request a copy of your data, ask us to correct inaccuracies, or request deletion of your account at any time. 999bat will respond to all data requests within 30 days.
Your bKash, Nagad, and Rocket account details are used only to process your transactions. 999bat does not store full payment credentials and never shares payment details with unauthorised parties.
If you don't want to receive promotional messages from 999bat, you can opt out at any time through your account settings or by contacting support. We respect your communication preferences.
999bat is an online gaming and sports betting platform serving players in Bangladesh. When this Privacy Policy refers to "999bat", "we", "us", or "our", it means the 999bat platform and the team responsible for operating it. This Privacy Policy explains how 999bat handles the personal data of anyone who visits, registers on, or uses the 999bat website or app.
As the operator of the 999bat platform, we act as the data controller for all personal information collected through our services. This means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe.
If you have any questions about how 999bat handles your personal data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
Plain language: 999bat is the company responsible for your data. We decide how it's used, we keep it secure, and you can contact us any time with questions.
999bat collects only the personal data that is necessary to operate your account, process your transactions, and comply with our legal obligations. We do not collect data we don't need. The categories of personal data we collect include:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Yes – for verification |
| Contact Data | Mobile number, email address | Yes – for account access |
| Payment Data | bKash / Nagad / Rocket account number | Yes – for transactions |
| Transaction Data | Deposit history, withdrawal history, bet records | Yes – legal requirement |
| Technical Data | IP address, device type, browser, session data | Automatic collection |
| Usage Data | Pages visited, games played, time on site | Automatic collection |
| Communications Data | Support chat logs, emails sent to 999bat | When you contact us |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
999bat collects your personal data through several channels. Understanding how we gather information helps you stay in control of what you share with us.
Third-party sources: In some cases, 999bat may receive data about you from third-party identity verification providers or payment processors. This data is used only to verify your identity or confirm transaction details and is handled with the same care as data you provide directly.
999bat uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this Privacy Policy. The main reasons we process your data are:
We only use your data for what's listed above. If we ever want to use your data for a new purpose not covered by this policy, we will notify you and, where required, ask for your consent before doing so.
Every time 999bat processes your personal data, we do so on one of the following legal grounds. This is important because it means we always have a legitimate reason for handling your information — we don't process data arbitrarily.
If you want to know the specific legal basis for any particular data processing activity carried out by 999bat, contact us at [email protected] and we will explain it clearly.
999bat does not sell your personal data to anyone. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable law.
International transfers: Some of our service providers may be located outside Bangladesh. Where data is transferred internationally, 999bat ensures that appropriate safeguards are in place to protect your information to the same standard as required under this Privacy Policy.
999bat uses cookies and similar tracking technologies on our website and app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 999bat platform. For more information on managing cookies, refer to your browser's help documentation.
999bat retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The retention periods we apply are:
When data is no longer required, 999bat deletes or anonymises it securely. If you request deletion of your account, we will action this within 30 days, subject to any legal retention obligations that require us to keep certain records.
As a 999bat player, you have a number of rights over your personal data. We take these rights seriously and will respond to all valid requests promptly. Your rights include:
You can request a copy of all personal data 999bat holds about you. We will provide this within 30 days of your request.
If any data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
You can ask 999bat to delete your personal data. We will comply unless we are legally required to retain it.
You can ask us to limit how we use your data while a dispute or correction request is being resolved.
You can request your data in a structured, machine-readable format so you can transfer it to another service.
You can object to 999bat processing your data for marketing purposes or where we rely on legitimate interests.
To exercise any of these rights, contact 999bat at [email protected] with your request. We will respond within 30 days. We may need to verify your identity before processing your request to protect your account security.
999bat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the 999bat platform.
If 999bat becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on 999bat, please contact us immediately at [email protected] so we can take action.
We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. 999bat supports responsible gaming and takes underage access seriously.
999bat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While 999bat takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your 999bat account has been compromised, contact support immediately at [email protected].
Your role in security: You are responsible for keeping your 999bat login credentials confidential. Use a strong, unique password and never share it with anyone — including 999bat support staff, who will never ask for your password.
999bat may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised effective date at the top.
For significant changes that materially affect how we use your data, 999bat will notify registered players by email or through an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how 999bat protects your privacy.
Your continued use of the 999bat platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 999bat handles your personal data, please get in touch with us. We are committed to resolving privacy concerns promptly and transparently.
For data access, correction, or deletion requests, please email us with the subject line "Data Request" and include your registered mobile number so we can locate your account. We will verify your identity before processing any data request.
For general account support, responsible gaming assistance, or payment queries, visit our FAQ page or log in to your 999bat account and use the live support chat for the fastest response.
Related policies: This Privacy Policy should be read alongside the 999bat Terms and Conditions and our Responsible Gaming policy, both of which contain additional information relevant to your use of the platform.
Now you know exactly how 999bat handles your data. Register today and enjoy fast BDT deposits via bKash, Nagad, and Rocket — with your personal information kept safe every step of the way.
18+ only. Please play responsibly. · Terms and Conditions · Responsible Gaming